Business Analyst / BD Consultant
BUSINESS DEVELOPMENT & BUSINESS ANALYST
The successful candidate for the Business Development Consultant will be responsible for driving sales across a local and foreign territory, taking responsibility for developing and maximising transactional business within corporate accounts. The candidate will possess a consultative approach, and will establish a professional and knowledgeable relationship throughout the full sales cycle.
You will be responsible for securing new business and managing relationships with existing clients.
Identify and contact new potential customers, in order to generate new business in the field of software sales. This is done in three primary markets: (i) Brussels (EU business), (ii) United Kingdom, and (iii) Malta.
Develop and maintain working relationships with other ICT firms which jointly with the company may offer services to 3rd party organizations.
Maintain relationships with existing clients and rope in new business.
Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Protect company’s value by keeping information confidential.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Propose intelligent and innovative business solutions to our customers and prospects.
Prepare proposals (or responses to international tenders) and diligently follow through with customers.
Proposals require Business Analysis skills so as to solve organizational information problems and requirements through analyzing requirements; designing systems and recommending system controls and protocols.
Maintain and update all contact information using the supplied CRM package.
Represent the company at events and conferences – as a participant, or a speaker.
Meet sales and account management targets.
Specific duties may include (but are not limited to) the below:
Business Analysis, including: (i) Assisting with the business case, (ii) Eliciting requirements, (ii) Translating and simplifying requirements, (iv) Requirements management and communication, (v) Requirements analysis.
Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements of the client.
Create functional requirements in use cases. Coordinate requirements walk-through and sign-offs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs.
Contribute to project plans.
Initial Account management with clients to discuss their business needs whilst proposing novel ideas in line with company’s services.
Canvassing new business opportunities by liaising with clients as well as following up.
Maintain excellent relationships with key accounts.
Generate new business and acquire new leads.
Client liaison and follow-up service.
Job costing and financial analysis.
Preparing diligent and analytical sales reports.
Managing internal company processes to ensure the expectations set with the client are achieved.
Mandatory Requirements for this role:
Bachelors (preferably Masters) degree in ICT
2+ years of proven experience in Business Analysis. Specifically: (a) Experience working with and interviewing customers and stakeholders to surface detailed requirements information, (b) Excellent listening skills to understand and interpret customer and stakeholder responses, and (c) Strong facilitation skills to lead requirements and user story sessions.
4+ years of proven experience in sales (business development), reaching a minimum target of €200,000 in sales turnover annually.
6+ years of demonstrable experience in the ICT (software not hardware) industry.
Strong organizational skills with the ability to effectively manage multiple projects and tasks at a time.
Experience in the use and sale of key CMS software technologies such as WordPress or SiteCore.
Understanding of web analytics tools (e.g., Google Analytics).
Ability to complete technical documents and able to iterate through the client’s requirements in phases.
Must have a high level understanding of Web based software technology in a Microsoft environment.
A current Maltese driver’s license.
One signed, positive reference from a previous employer.
Industry certification in related fields (such as ITIL, Prince2 or Scrum).
Exceptional writing and presenting skills.
Experience in responding to international tenders (whether for public or private sector).
A Bachelors degree in Business (Administration) or Commerce or a related field.
Experience in an agile/scrum software development environment a plus.
General behavioural skills:
A competitive spirit and confidence.
A consultative and professional approach to selling.
A well-developed capacity to ‘close the sale’ and a ‘can-do’ attitude.
A thorough understanding and ability to operate effectively within the sales cycle.
Superior organisational skills and the management of multiple projects under minimal supervision.
Able to thrive under high pressure and consistently delivering top-quality results.
Excellent interpersonal skills, including the ability to liaise and negotiate with stakeholders in a professional and ethical manner.
Mission driven: The ability to understand the big picture and easily translate it into objectives and actions.
Flexible: The ability to adjust to changing priorities and operate effectively in a fluid environment.
The ability to communicate (in English and preferably in Maltese) in copy as in person. The candidate is to be concise, accurate, and effective.
Kindly forward your CV in a word format to Olga on firstname.lastname@example.org