Flemish Customer Service Agent

Our client is seeking to employ ambitious and dynamic Flemish Speaking to strengthen further its growing operations within Malta office.

Responsibilities:
– Review and moderate all user-generated content and profiles
– Work accurately with eye for details while keeping efficiency
– Maintain good knowledge of publication rules and awareness of the respective market
– Collaborate with other team members
– Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system

Requirements:
– Flexible and reliable
– Very well organized and ready to work in a dynamic environment
– Previous experience in customer care or online business will be an asset
– Very Fluent in Flemish
– Good knowledge of English
– Good command of French
– Good Computer skills
– Willing to work on shift including night shift

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