German Customer Support in Bucharest

A Customer Support job opportunity is now available with a well-established Online Gaming Company in Bucharest.
As a Customer Support Representative you will be able to work as a team, to think independently and to come up with creative solutions and ideas.

Job Purpose: Customer support (chat, email & phone) for Online and Mobile Gaming Platforms

Job Duties:
Maintain high customer service standards
Being the point of contact between the company and its clients
Acquire comprehensive knowledge of products and promotions
Collecting customer information and analyzing customer needs
Contribute to team effort by accomplishing related results as needed
Sales Activities for engaging new customers and for existing customers
Skills & Qualifications:
Fluent in ENGLISH and GERMAN
Excellent communication skills
Persuasive skills and very good focus capacity
Ability and desire in handling customers with care
Information analysis & Multi-tasking skills
Working in a computer orientated environment
Excellent interpersonal skills, self-confidence and strong team player

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