Korean speaking Admission Executive – Malta

The Admissions Executive is responsible to ensure that agent partners are receiving an excellent service encouraging them to continue to work with and increase their bookings with the company.




·         Handling of agent bookings, dealing with agent enquiries and giving advice on company centres

·         Inputting of bookings into company’s central booking system and making any subsequent amendments

·         Checking availability for courses, accommodation and other special requests for all company Centres

·         Handling visa applications for all centre locations and sending out visa documentation to clients

·         Following up on students’ arrival details, necessary waiver forms and ensuring that information is available for Centres to provide a welcome service to students on arrival

·         Handling customer complaints – acting as a go-between for agents and company Centres

·         Build and maintain excellent relationships with company’s Agents and strive to exceed their expectations

·         Keep updated with information related to locations, services and programmes offered by the company to its clients.

·         Contribute to the updating of the Knowledge Management System, and the updating of agents’ contact details / addresses/information/commissions

·         Follow up with Finance regarding invoicing queries from agents, commission payments to agents.

·         Keep up to date with market knowledge, statistics of student weeks and sales to date.




·         Post-secondary level of education i.e. Bachelor’s degree

·         Fluent Korean and good English; both written and spoken

·         Knowledge of other languages will be considered an asset

·         Customer service experience

·         Good IT skills

·         Can do attitude, honest and reliable

·         Keen eye for detail and good organization skills




·         Exposure to the EFL/ESL industry is also considered an asset.

·         Experience in a similar position

·         Well-travelled



If you are interested in this position or know of anybody who may be, Kindly send a copy of your latest CV in a Word Document format to Eli Foley on eli@spotonconnections.com or contact us on +356 27 204 518 for more information.


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https://www.spotonconnections.com or find us on Facebook!

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