Operations Business Analyst – Malta

Position Description:


The Operations Business Analyst will report directly to the Head of Operations (HOO) and will be responsible for technical project analysis and delivery for all internal and external operational systems.


This is a very challenging position that requires a pro-active individual to take over the process quickly and be able to provide immediate tangible improvements to internal systems and the bank’s product offerring.


Main areas of responsibility:


·         Take ownership of all operational systems and propose changes and improvements that are in line with the bank’s strategy, plans, rules and policies

·         Work closely with the bank operational staff in order to understand issues, bottlenecks and elicit requirements

·         Supervise all upcoming and current operational projects from requirements gathering to production release stage

·         Ensure constant and clear communication to all relevant project stakeholders

·         Perform detailed systems / problem analysis and write the necessary functional specifications

·         Create and perform detailed test cases for the UAT phase

·         Work closely with the development and QA teams throughout the SDLC process

·         Ensure that all projects are delivered on time and within the stipulated budgets

·         Ensure high level of quality of all production releases

·         Focus on automation of daily repetitive processes

·         Assist in communication with all relevant third party providers from contract stages to subsequent technical integration and daily usage

·         Keep adjourned with industry standards especially in relation to electronic payments

·         Create and maintain system and project documentation as required

·         Report regularly to the HOO on projects status, suggested improvements and specific issues

·         Execute ad hoc tasks as may be requested by the HOO


Skills and Experience:


·         Bachelor’s or Master’s degree in Information Technology, Information Systems or equivalent

·         3+ years’ experience within a similar business analysis role

·         Direct involvement within the Software Development Lifecycle

·         Problem solving and detail analysis skills

·         Exceptional communication and organisation skills

·         Ability to manage multiple tasks in a fast paced, deadline driven environment

·         Ability to manage time and prioritise work

·         Ability to work on own initiative


The following are considered an asset:


·         Experience with pre-paid cards and lending products

·         Experience with NAVISION

·         Experience with project management tools

·         Knowledge of SEPA and SWIFT

·         General accounting experience


If you are interested in this position or know of anybody who may be, kindly send a copy of your latest CV in a Word Document format to Eli Foley on eli@spotonconnections.com or call us on +356 27 204 518


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