Payment and Fraud Administrator in Malta

We are currently looking to speak with experienced Payments and Fraud Administrator to join a well established iGaming company here in Malta

Responsibilities –

· Dealing with customer related emails and KYC documents
· Responsible for dealing with clients and their documents
· Investigate and identify suspicious transactions alerted by any fraud monitoring applications, the Customer Service Team or other sources
· Managing player accounts
· Proactively monitor and review accounts and transactions data for suspicious activity and possible
· Processing withdrawals and affiliate payments across multiple payment service providers
· Contesting and preventing chargeback claims
· Identify areas requiring increased security controls to protect both the organisation and customer from fraud
· Keep detailed records of suspicious activity, analyse trends, industry security threats and provide recommendations to mitigate loss

Skills and Experience –

· Fluent in English
· Sound understanding of the gaming industry
· Previous experience in a payments and fraud environment
· Strong numerical skills, analytical skills and attention to details is essential
· Ability to learn new technology/systems/applications quickly
· Ability to work on own initiative, with tight deadlines
· Knowledge of MS Excel / Word and excellent keyboard skills are essential

If interested, please send your CV to

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