QROPS Administrator

· Dealing with the day-to-day generic Administrative duties – telephone as well as via email related to the designated region
· Liaise with relevant overseas offices on any emails/issues that may arise
· Handling any urgent queries concerning institutions
· Inputting data for business received as well as the received and issued figures
· Liaising with consultants on any discrepancies that may arise between received and reported figures
· Track and chase any outstanding documentation
· Updating and maintaining the database ensuring all relevant information is inputted depending on the type of business received
· Process Risk analysis when receiving ATR’s (Attitude to Risk) Forms
· Process COA (Change of advisor) forms
· Handle stationery orders for the relevant offices
· Request and update clients list on a monthly basis
· Handle transfer location sheets
· Liaising with Area Managers in order to ensure file checking is done accurately
· Process any valuations as and when requested
· Request illustrations on behalf of the consultants
· Dealing with couriers as and when requested
· Ensure that business received adheres to basic compliance regulations which are required in order to process business smoothly
· Generate reports as and when requested by the management which include but are not limited to:
Issued & Received , NTU (Not Take up) & Platforms , Reported Vs. Received
· The support of other colleagues’ within the department as and when required
· Handle and manage any ad-hoc projects that may crop up as and when requested by the management

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