Russian Senior Support Agent Remote

Russian Senior Support Agent

*This is a remote position and can be done from any location in the world*


· Answering a high volume of customer’s enquiries via email and live chat
· Providing customer support on all aspect of the player experience
· Verifying customer accounts and processing payments
· Crediting bonuses and free spins to players
· Assisting in fraud and risk management
· Taking care of VIP players


· Previous Customer Service Experience
· 2+ years iGaming Experience (must have)
· Excellent communication skills
· Previous VIP Experience is a big plus
· Fluency in English and a native level of Russian language is required
· Superb problem solving skills
· Ability to work independent and as a part of a team
· Be able to handle stress
· Tech savvy

To apply please send your CV directly to

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