Russian Senior Support Agent Remote

his role can be office based (malta) or to work remotely from anywhere in the world


• Answering customer’s enquiries via email and live chat
• Providing customer support on all aspect of the player experience
• Verifying customer accounts and processing payments
• Crediting Bonuses and Free Spins to Players
• Assisting in fraud and risk management
• Taking care of VIP players


• Previous Customer Service Experience
• iGaming Experience – is a must!
• Excellent communication skills
• Previous VIP Experience is a big plus
• Fluency in English and native level Chinese
• Superb problem solving skills
• Ability to work independent and as a part of a team
• Be able to handle stress
Outgoing personality with excellent communication skills

If interested please contact

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Jobs In Malta

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