SWEDISH SPEAKING CUSTOMER SERVICE AGENT

YOUR ROLE WILL BE

  • Complete Welcome Calls to engage and greet new customers
  • Respond promptly to customer inquiries
  • Communicate clearly and effectively with customers
  • Educate customers regarding new product offerings
  • Resolve customer complaints and concerns by investigating problems; develop solutions and manage through to resolution
  • Other duties as assigned by management

WE ARE LOOKING FOR

  • Strong active listening skills – give full attention to what other people are saying, take time to understand the points being made, asking questions when appropriate
  • Excellent customer care skills
  • Ability to communicate clearly and professionally
  • Professional attitude when dealing with customers
  • A clear and friendly telephone voice
  • Very good written and verbal communication skills (Swedish and English)
  • Good computer skills and typing skills
  • Strong organizational and communication skills, team orientated and problem solving skills

WHAT WE CAN OFFER YOU IN RETURN

  • Competitive salary package
  • Colleagues with various backgrounds to collaborate
  • Spacious office and casual environment
  • Flexible work schedules
  • Opportunity for career development
  • Health insurance
  • Paid vacation
  • Fully stocked kitchen and outdoor terrace

IF YOU THINK YOU ARE THE RIGHT PERSON TO JOIN US, please send your CV and motivation letter in English to team@liflandgaming.com with a subject line «Customer service agent with Swedish language knowledge». Deadline for applying: 17th of March at 12.00. Your application will be handled confidentially.

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